IBPSA

PET CARE BUSINESS EXCELLENCE AWARDS

IBPSA is proud to congratulate the following recipients of the 2023 IBBY Awards:

Small
Business Award

(1-15 employees)

Pampered
Puppies

of Wellesley, Ma

Medium
Business Award

(16-49 employees)

Scout’s Honor
Pet Retreat

of Bloomington, In

Large
Business Award

(50 or more employees)

Kennelwood
Pet Resort

of Maryville, Il

Industry
Partner Award

Live Oak Bank

Industry
Leader Award

Amy Hillis

About Us

The IBBYs are awarded to individuals or organizations who demonstrate excellence in the following areas:

  • Vision/Leadership
  • Animal Welfare
  • Company/Employee Culture
  • Customer Service

  • Community Involvement
  • Ongoing Commitment to Learning/Growth/Development

  • Facility Small Business (1-15 Employees): This award recognizes a business with 15 or fewer employees, including the owners. The company has been operational and completed three or more fiscal years at the time of the nomination deadline, and has demonstrated professional integrity, excellence in customer service, success through innovation and a commitment to the community. The business must be a member in good standing with IBPSA at the time of the nominatin deadline.
  • Facility Medium Business (16-49 Employees): This award recognizes a business with 16-40 employees, including the owners. The company has been operational and completed three or more fiscal years at the time of the nomination deadline, and has demonstrated professional integrity, excellence in customer service, success through innovation and a commitment to the community. The business must be a member in good standing with IBPSA at the time of the nominatin deadline.
  • Facility Large Business (50+ Employees): This award recognizes a business with 50+ employees, including the owners. The company has been operational and completed three or more fiscal years at the time of the nomination deadline, and has demonstrated professional integrity, excellence in customer service, success through innovation and a commitment to the community. The business must be a member in good standing with IBPSA at the time of the nominatin deadline.
  • Industry Partner: This award recognizes a company that has been operational and completed three or more fiscal years at the time of the nomination deadline, and has demonstrated professional integrity, excellence in customer service, success through innovation and a commitment to the community. The business must be a member in good standing with the IBPSA at the time of the nomination deadline. (Formerly known as the Vendor Award) A current list of IBPSA Vendor Partners is available here
  • Industry Leadership: This award recognizesindividuals and organizations who have made outstanding efforts to improve the pet care industry through humanitarian or animal welfare efforts and/or education and industry development.
  • Independent Category: The Independent category is for pet care services individuals OR businesses who do not have a brick and mortar location (dog walkers, mobile groomers, pet sitters, etc.)

A Facility is defined as a single location OR multiple locations where employees are shared equally across locations. Examples include boarding facilities, dog daycares, training facilities, grooming salons, etc. Facilities must meet the following criteria:

  1. The business has a reputation for integrity and a high level of customer service in the community.
  2. The business, its owners, and/or its employee(s) participate and/or support community and industry-related activities.
  3. The business demonstrates excellence in animal welfare.
  4. Demonstrated excellence in a particular facet of the business such as service, product, marketing, HR, etc.
  5. The business has a positive company culture and keeps their team engaged in achieving goals of the organization.

IBBY finalists and winners are selected by the IBPSA IBBY Selection Committee based on nominations by fellow IBPSA members. The committee will contact nominees and request a video interview that will be used in the selection process. Three finalists will be chosen in each category and will be presented along with the award winners at the 2024 FLOW Business Conference in Tucson, Arizona.

Pet care providers can also nominate up to three industry Vendor Partners who they believe are among the best allies for the pet care industry.

2024 IBPSA-FLOW_Final

The 2024 IBPSA FLOW Business Conference will be held September 24-26 in Tucson, Arizona. This business and education-focused conference presented by the International Boarding & Pet Services Association (IBPSA) brings together a world-class line-up of speakers and exhibitors to educate and inspire pet care services providers. Join the owners, managers, and key employees of pet boarding and daycare facilities, pet sitters, veterinarians, groomers, trainers and more as they take in conference sessions lead by industry experts presenting in an entertaining and informative variety of styles on topics for every aspect of your pet care services business. Plus take advantage of a trade show featuring cutting edge exhibitors where you can see demos, ask questions, and get answers about the products and services you need.

Press / News

Past Winners

2022 WINNERS

  • K9 Tailshakers; Frankfort, Illinois (Single Facility Provider)
  • Olde Town Pet Resort; Sterling, Virginia (Multiple Facility Provider)
  • Bear Hug Pet Care dba K-9 Resorts of Apex, NC; Apex, North Carolina (Franchisee)
  • Jill’s Next Door Dog Walking & Pet Services; Highland Beach, Florida (Independent Provider)
  • Health Technology Professional Products; Riverside, California (Vendor Award)
  • Alex McKinnon (Kinn, Inc);  Charlotte, North Carolina (Carmen Cares Award)

2021 WINNERS

  • Paw & Order; New Brunswick, Canada (Single Facility Award)
  • K9 Luxury Resort of Mt. Pleasant; Mt. Pleasant, South Caroline (Franchisee Award)
  • Patrick’s Pet Care; Washington, D.C. (Multiple Facility Award)
  • PermaTek Coatings; Leesburg, Ohio (Vendor Award)
  • Stephanie Shipley; New Brunswick, Canada (Carmen Cares Award)

2020 WINNERS

  • Woofington; Orono, Minnesota (Facility Award)
  • K9 Luxury Resorts of Fairfield; Fairfield, New Jersey (Franchisee Award)
  • Olde Towne Pet Resorts; Sterling, Virginia (Multiple Facility Award)
  • Virox Animal Health; Oakville, Ontario (Vendor Award)
  • Jill Merjeski; Highland Beach, Florida (Petatarian Award)

2019 WINNERS

  • Club DSS/Dog Sitting Services by Kat; Indio, California (Independent Facility Award)
  • DogBoy’s Dog Ranch; Pflugerville, Texas (Single Facility Award)
  • Ruff Housing (Multiple Facility Award)
  • K9 Resorts Luxury Pet Hotel (Franchisee Award)
  • PetAirapy; St. Charles, Illinois (Vendor Award)

Contact Us

Testimonial

I just wanted to say thank you so much for recognizing Jill’s Next Door Dog Walking & Pet Services LLC with the Independent Provider award! I am so incredibly honored and this truly has made my entire year! I really can’t thank you enough. I am so incredibly grateful for IBPSA!

Jill

Being presented with the IBBY “Best Facility” award in 2020 has been extremely valuable in reaffirming our premium brand position with the broader marketplace. The prestige of being an IBBY winner helped enhance our company’s credibility and set us apart in what is a very competitive industry.

Lisa

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