These awards, nicknamed the IBBYs, were established by the International Boarding & Pet Services Association (IBPSA) to honor those businesses raising the bar for professionalism and success in the pet care services industry.

The IBBYs are awarded in the following categories:

  • Pet Care Provider Award (Independent, Single Facility, Multiple Facility, Franchisee)
    • For those individuals or organizations who have a clear vision and a positive company culture, excel at animal welfare, and take part in education and certification programs
  • Vendor Award
    • For those Vendors who provide excellent service, products, and knowledge; and are serving the pet care industry with excellence 
  • Carmen Cares Award
    • For individuals, companies or organizations that have made outstanding efforts to improve the pet care industry through humanitarian or animal welfare efforts, or education and industry development

Congratulations to the winners of the 2022 IBPSA Pet Care Business Excellence Awards (the IBBYs)!


Single Facility Provider: K9 Tailshakers

Multiple Facility Provider: Olde Town Pet Resort

Franchisee: Bear Hug Pet Care dba K-9 Resorts of Apex, NC

Independent Provider: Jill’s Next Door Dog Walking & Pet Services

Vendor Award: Health Technologies

Carmen Cares Award: Alex McKinnon (Kinn, Inc)


About the Selection Process

Ibby finalists and winners are decided by the IBPSA Ibby Selection Committee based on nominations by fellow IBPSA members. To meet the initial threshold for a nomination, pet care providers must have been in business for at least three years and have been a current member of IBPSA for at least six months. Nominees are required to submit information reflecting:

  • Financial growth in the past year.
  • Company description and the vision.
  • Company culture.
  • How the business excels in animal welfare.
  • Education and certifications completed by pet care services business owners and employees.

Based on the categories, smaller pet care business finalists have just as much of an opportunity to take home an award as larger companies. Pet care providers can also nominate up to three industry vendors who they believe are among the best allies for the pet care industry.

About the FLOW Business Conference

The 2023 IBPSA FLOW Business Conference will be held October 1-3, 2023 Orlando, Florida. This business and education-focused conference presented by the International Boarding & Pet Services Association (IBPSA) brings together a world-class line-up of speakers and exhibitors to educate and inspire pet care services providers. Join the owners, managers, and key employees of pet boarding and daycare facilities, pet sitters, veterinarians, groomers, trainers and more as they take in conference sessions lead by industry experts presenting in an entertaining and informative variety of styles on topics for every aspect of your pet care services business. Plus take advantage of a trade show featuring cutting edge exhibitors where you can see demos, ask questions, and get answers about the products and services you need.